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Consumer/Retail Disputes

Our experienced Dispute Management team understands the risks of claims - by both businesses and consumers - faced by retail businesses of all types and sizes.  

We have been advising a wide range of retail businesses over many years. We act for a number of household named brands as well as many smaller businesses. Our experience covers business to consumer and business to business claims across all types of retail activity.

For Retailers

We are very experienced in providing instant access to advice for branch and shop managers, so that problems are 'nipped in the bud' before they can escalate. When consumer or other claims arise, we will help you to resolve them in accordance with the needs of your business, quickly and effectively, with the minimum disruption to your operations and your brand. 

For Consumers

We are highly responsive to the needs of consumers, and will provide cost-effective advice and representation in pursuing claims. 

We offer individuals specialist advice on the options available to them in disputes arising out of contracts for the sale of goods, supply of services, hiring of goods, credit purchases, distance selling regulations, auctions, and contracts with insolvent traders. We have considerable experience in assisting consumers with litigation where remedies are sought against traders including rejection, repair or replacement of (usually high value) goods, and compensation for damage caused by faulty goods.

Talk to us

We provide advice on a wide range of legal issues to clients around Yorkshire and beyond from our offices in Leeds, York and Sheffield. For an initial discussion about your case, contact one of our specialist solicitors today.

Get in Touch

With Lupton Fawcett on your side, you're taking control. Contact us today.

Enquiry Form

Please complete this form to make an enquiry and we will get back to you as soon as we can.

Remember you can still call us on 0333 323 5292 or email us at



  • At last it is all at an end, and we are happy with the outcome. We would like to thank you and the team for giving control back to our lives, god knows where we would be, also for your professionalism and counselling to guide us through this horrendous ordeal we do thank you, it was worth every penny.

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    David Haywood, Former Minority Shareholder in Haywood and Padgett Limited
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