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Accidents in a Shop or Shopping Centre

Shops and shopping centres are visited often by many people, making the chances of an accident high. It is the owner’s duty to ensure that risks are low so you feel safe when shopping. Unfortunately, this isn’t always the case and accidents do happen. If you have been injured in an accident that was not your fault, you could make a claim for compensation.


Our team has many years experience and a firm understanding of personal injury law, so you can rest assured you’re getting the right help to get you the compensation you need and deserve following an accident. Contact us today on 0333 323 5292 to find out if you’re entitled to make a claim, or fill in our contact form to let us know you’d like to hear from us.

Common accidents

When you’re shopping there are many accidents that you are at risk of suffering, including:

  • Slipping on wet floors
  • Tripping on defects in the floor
  • Escalator or lift accidents
  • Injury from falling objects
  • Accidents in a car park
  • Injury from sharp or broken items
  • Tripping over obstacles

In most shops and shopping centres, cleaning and daily inspections are carried out by a contractor, so they may be liable for some accidents instead of the owners. Either way, you could be entitled to compensation and should speak to a solicitor as soon as possible.

What to do if you’ve been involved in an accident

If you have been injured while shopping, it is important that the incident is recorded in their accident book, which each store and centre is required to have by law. If you are able, you should also gather the contact details of any witnesses and photograph where the accident took place.

Once you’ve received suitable medical treatment, keep a record of any expenses that you have incurred following the event, as this could affect the amount of compensation you may receive. If you are going to be making a claim, you should get in touch with our trusted and experienced solicitors to help you through the entire process.

We can help

To speak to one of our friendly and knowledgeable lawyers about a shop or shopping centre accident claim, call us on 0333 323 5292. You can also get in touch by filling in our online form and waiting to hear back from us.

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Enquiry Form

Please complete this form to make an enquiry and we will get back to you as soon as we can.

Remember you can still call us on 0333 323 5292 or email us at pi@luptonfawcett.law

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