This question was recently considered in the Grand Chamber of the European Court of Human Rights in Lopez Ribalda & Others v Spain.
A supermarket manager identified a number of stock discrepancies and installed a number of CCTV cameras as part of an investigation. The cameras aimed at customers were clearly visible, however there were also cameras covering employees with the aim of recording possible employee thefts that were concealed. The employees were not specifically informed of the existence of the concealed cameras, although signs were put up in the supermarket advising that CCTV was in use.
The concealed cameras identified 5 members of staff stealing items from the supermarket. Ultimately, all 5 members of staff admitted the offence and their employment was terminated.
They subsequently claimed for unfair dismissal in the Spanish Employment Tribunal arguing that the covert recordings were unlawful and breached their right to privacy making their dismissals unfair.
The claims were eventually heard in the Grand Chamber which had to consider the fair balance to be struck between competing private employer and public employee interests under Article 8 right to privacy. Spanish data protection law requires employers to inform employees in advance if cameras are in place, however the Grand Chamber stated that this was just one factor to consider. In making its decision, the Grand Chamber took into account the following factors:
Having taken into account all of the various factors, the Grand Chamber held in these circumstances the use of covert CCTV in the workplace did not breach the employees’ right to privacy and their dismissals were fair.
This case highlights a tricky question that we as employment and data protection lawyers are asked regularly. It is certainly not approval for blanket covert surveillance but suggests that the courts may be leaning towards a more common sense approach. The Information Commissioner’s Office, responsible for the UK’s data protection guidance, states that covert recording of employees will rarely be justified and should only be carried out in exceptional circumstances.
If you are considering covertly recording your employees for whatever reason, or would like further advice on CCTV policies and employee monitoring, please contact Angela Gorton or any of our specialist Employment Law team who would be happy to help.
Please note this information is provided by way of example and may not be complete and is certainly not intended to constitute legal advice. You should take bespoke advice for your circumstances.