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Beauty and Hair Care Product Claims

Cosmetic products play an important part in the daily routines of both men and women, helping them look their best and increasing their self-confidence. Most of the time, users can enjoy the benefits of beauty and hair care products without upset. However, in some instances they can cause injury.

When this happens, the injuries are quite often visible and painful, therefore causing serious hurt and stress. Manufacturers and those supplying the products have a responsibility to ensure such items are safe to use - if they fail to do so, you could be entitled to make a claim.

At Lupton Fawcett, our team of experienced solicitors knows how stressful sustaining a serious injury can be, and we are on hand to offer the best legal advice. To discuss your case, either call us on 0333 323 5292, or complete our online claims form and let us know a suitable time to get back to you.

Types of claim

Our team of specialist product liability solicitors has dealt with numerous cases where an individual has sustained an injury due to incorrectly or inadequately labelled cosmetic products. Offending items have included:

  • Hair dyes
  • Make up
  • Moisturiser
  • Shampoo/conditioners
  • At-home waxing kits

The types of injuries sustained as a result of these products can include:

  • Burns
  • Rashes
  • Allergic reactions

While these are the most common types of incident involving hair and beauty products, they are not the only examples. If your circumstances are different, we can still help you.

About your claim

Remember, claiming compensation does not necessarily mean taking money directly from a company’s earnings. By law, all businesses are required to have insurance policies to protect them against incidents such as these. Therefore, you have no reason to feel guilty about claiming.

Why should I claim?

Compensation will help your life return to normal as much as possible following a stressful incident that has resulted in injury. This money is there to help you in many different ways.

If you have been left unable to work as a result of an injury, for example, this source of income will help you pay the bills, therefore helping you lead a normal life until you are back on your feet.

How long do I have?

This type of claim must be issued within three years of the date of injury. However, if the incident happened more than three years ago, it may still be possible to bring a claim if you have only just discovered the injury was caused by a defective product.

According to the Consumer Protection Act (CPA), any claims against certain products should be brought within ten years from the date the specific product was brought into circulation, after which, all rights under the CPA are extinguished.

Contact us

If you have sustained an injury after using a hair or beauty product, contact the team at Lupton Fawcett to discuss your next steps. Contact us by calling 0333 323 5292, or complete an online contact form and we will be in touch. 

Get in Touch

With Lupton Fawcett on your side, you're taking control. Contact us today.

Enquiry Form

Please complete this form to make an enquiry and we will get back to you as soon as we can.

Remember you can still call us on 0333 323 5292 or email us at

  • Mr Faulkner

    Excellent professional service from start to finish. Thank you so much for your hard work. Tracey - you and your team are amazing.

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