Our CSR policy

We aim to abide by the following charter in support of our CSR responsibilities:

Our clients

commit to provide a high-quality service and customer satisfaction

seek to add value and provide commercial solutions and communicate to them our core social and client relation values

create transparent business relations

provide an effective complaints handling process

ensure complete respect for client privacy and confidentiality

strictly enforce our anti-money laundering policy

Our staff

adopt a selection and recruitment policy open to a wide pool of applicants

awareness of our economic impact on the marketplace and responsibilities to the wider community

introduce family friendly policies wherever possible and provide support for working parents

offer clear opportunities for career progression

provide training and development to all members of staff

ensure full compliance with health and safety requirements

create a modern, caring and fulfilling working environment

a comprehensive staff handbook setting out clearly the rights and expectations of all members of staff

encourage full and frank communications at all levels within the practice

promote healthy living and wellbeing

Our Partners

ensure that Partners, whilst receiving a commercial return for the investment and risks in the financing of the practice, are attune to the impact of our business and our people on the wider community

engagement with business and community connections and community initiatives

Our suppliers

create clear contractually and ethically based arrangements

commit to timely payment of all due invoices

seek long term relationships to the benefit of our clients

consider the CSR policy of our suppliers in the selection process

Our professional community

maintain a reputation as a practice of the highest integrity and honesty

develop good working relationships with other law firms, by sharing good practice and working towards common objectives

demonstrate commitment to our local Law Societies, local branches of national bodies such as the CBI and IoD and other relevant professional bodies and organisations set up to promote our local business communities

Wider society and the community

participate in charitable gifts and community investment where appropriate and possible

encourage members of staff to engage with local communities and charities

offer work experience opportunities

support local/national charities from each office

Each year we aim to review our progress in each of the above areas and consider the introduction of further appropriate measures of Corporate Social Responsibility.

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