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Consumer / Retail Disputes

Our experienced Dispute Management team understands the risks of claims - from both businesses and consumers - faced by retail businesses. 

For Retailers

We are very experienced in providing instant access to advice for branch/shop managers, so that problems are 'nipped in the bud' before they can escalate. When consumer, or other claims arise, we will help you to resolve them in accordance with the needs of your business, quickly and effectively, with the minimum disruption to your operations and your brand. 

For Consumers

We are highly responsive to the needs of consumers, and will provide cost-effective advice and representation in pursuing claims. 

We offer individuals specialist advice on the options available to them in disputes arising out of contracts for the sale of goods, supply of services, hiring of goods, credit purchases, distance selling regulations, auctions, and contracts with insolvent traders. We have considerable experience in assisting consumers with litigation where remedies are sought against traders including rejection, repair or replacement of (usually high value) goods, and compensation for damage caused by faulty goods.

Contact us

We provide advice on a wide range of legal issues to clients around Yorkshire and beyond from our offices in Leeds, York and Sheffield. For an initial discussion about your case, contact one of our specialist solicitors today.

Get in Touch

With Lupton Fawcett on your side, you're taking control. Contact us today.

Enquiry Form

Please complete this form to make an enquiry and we will get back to you as soon as we can.

Remember you can still call us on 0333 323 5292 or email us at

Get in Touch